Contact & requests
Four ways to reach a human. Every submission lands in the same queue and gets a reply by email, usually within two business days.
Bug report
Something broken, wrong, or not doing what the docs say? Describe it here and it goes straight into our queue.
Feature request
Missing a tool, a setting, or an export you need? Describe the job you are trying to do.
Customer support
Questions about your account, plan, billing, results, or anything else a human should answer.
SEO specialist consultation
Want a human expert to look at your site, your rankings, or your AI visibility? Tell us about your goals.
Prefer plain email? hello@metricvaultai.com reaches the same team. Before reporting a problem, the self-checks in Contacting support resolve a lot of reports in under two minutes.