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Contact customer support

Support is available on every plan, including Free, and every request is answered from the same queue. The six details that solve most problems in one reply are listed under the message box.

We reply to this address. Use the one on your account for anything account-specific.

Helpful: your account email, what you were doing, what you entered, the exact message on screen, when it happened, and whether it repeats.

Prefer plain email? hello@metricvaultai.com reaches the same team.