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The fastest fixes come from precise reports. Tell us what you did, what you expected, and what actually happened — exact wording and steps beat screenshots of conclusions.

Use the address on your Metric Vault account if you have one — it lets us look at the right account.

Include what you entered, the exact message on screen (copied as text), when it happened with your timezone, and whether it repeats.

Prefer plain email? hello@metricvaultai.com reaches the same team.