Seats and plan limits
How many teammates each plan allows, what consumes a seat, and the exact message you see when the limit is reached.
Last updated 2026-08-06
Summary#
A seat is one invited person in your workspace. Free and Starter include none, Pro includes 4 invites, Agency includes 14, and Enterprise is effectively unlimited. You are never counted against your own allowance, so the headline "5 seats" on Pro means you plus four other people.
Overview#
Seats are checked at one moment only: when you click Send Invite. If the check passes, the invite is created; if it fails, nothing changes and you get a message explaining why. There is no background enforcement, so a plan downgrade never removes anybody — see Downgrades below for what actually happens.
Two things are worth internalising before you plan a rollout. First, a pending invite occupies a seat, because the count includes every row in your team whether or not it has been accepted. Second, seats govern membership only. They do not grant plan capabilities to the people who fill them: credits and feature access follow each person's own account. What teammates share covers that distinction in detail.
Seat allowance by plan#
| Plan | Invites you can send | Total people in the workspace | Notes |
|---|---|---|---|
| Free | 0 | 1 (you) | The Team screen is visible, but every invite is refused. |
| Starter | 0 | 1 (you) | Same as Free for team purposes. |
| Pro | 4 | 5 | The plan is marketed as 5 seats: you plus 4. |
| Agency | 14 | 15 | Marketed as 15 seats. |
| Enterprise | Effectively unlimited | Effectively unlimited | The internal ceiling is far above any realistic team size. |
Note: The owner is never an invite and never consumes an allowance. If you are on Pro and you can see four other people in Your Team, you are full.
What consumes a seat#
| Event | Consumes a seat? | Frees a seat? |
|---|---|---|
| You send an invite | Yes, immediately | — |
The invite is still PENDING after weeks | Yes, it keeps holding the seat | — |
The invite is accepted and becomes ACTIVE | Yes, same seat as before | — |
| You remove a member or a pending invite | — | Yes, immediately |
| You are invited into someone else's workspace | No | — |
| You switch into a joined workspace | No | — |
| Your own account | No, the owner is never counted | — |
Joining someone else's workspace costs a seat on their allowance, not yours. This is what makes the agency pattern in Client workspaces work.
Messages you can see#
| When | Exact message | What it means |
|---|---|---|
| Your plan includes no invites | Team invites require the Pro plan or higher. Your account is on Starter. | You are on Free or Starter. The wording names Starter in both cases, so a Free customer sees "Starter" too. |
| Your seats are all taken (Pro) | Team seat limit reached (4 members on the Pro plan). Upgrade for more seats. | The number and the plan name reflect your plan. |
| Your seats are all taken (Agency) | Team seat limit reached (14 members on the Agency plan). Upgrade for more seats. | Same message, Agency figures. |
| The seat check could not run | Could not verify your team seat limit, please retry. | A temporary problem. Nothing was created; retrying is safe. |
Each of the first three arrives with a link to the pricing page. See "This feature requires the ... plan" for the general shape of upgrade prompts, and Error and status codes for the full error inventory.
Upgrades#
Upgrading raises the allowance as soon as the new plan is active on your account. Nothing else is needed: existing members keep their access, and the next invite you send is checked against the new number. See Upgrading and downgrading.
Downgrades#
Downgrading does not remove anyone. Existing members keep working, and their memberships stay in place. What changes is that you can no longer add people until you are back under the new limit, because the check compares your current member count against the new allowance.
If you drop from Agency to Pro with 10 members, all 10 keep their access and every new invite is refused until you remove enough people to get to 3 or fewer. The Metric Vault admin view flags this state as over limit when support looks at your account, so it is visible rather than silent.
Tip: If you are planning a downgrade, remove the members you no longer need first. That keeps your team consistent with what you are paying for and avoids a confusing period where invites fail for no visible reason.
Where to read your current usage#
| Where | What it shows |
|---|---|
| Team Members tile on the Team screen | Total members, including pending. Its sub-line reads N active · N pending. |
| Your Team list | One row per member with a PENDING or ACTIVE badge. |
| Active Collaborators tile | Accepted members only. |
The Pending Invites and Workspaces Joined tiles currently display each other's number, so use the Team Members sub-line or the badges in the list as the authority for how many invites are outstanding.
Limits that are not seats#
People sometimes reach for the seat number when the constraint is somewhere else. These are separate allowances:
| Limit | Where it is documented |
|---|---|
| Monthly AI credits | How credits work |
| Client workspaces | Client workspaces |
| Blog Studio websites | Blog Studio |
| Monitored competitor URLs, rank alerts, tracked prompts | All limits and quotas |
See also
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